Jubilee Church Solihull is about building a community of people who know who they are, who know what they’ve got and who know what they are called to do. The Vision of Jubilee Church is about building a community of people who know who they are in their identity in Christ; know what they have got in terms of being filled with and gifted by the Holy Spirit; and who know what they are called to do - making disciples who change the world.
We value everyone who engages with us by whatever means, and we do all we can to protect your privacy and to make sure the personal data you provide us is kept safe. This policy aims to fulfil this obligation, so that we can protect our church family while at the same time providing family members with the freedom to serve in their various activities.
This policy explains how we collect data, how we use and store information and what it means for you. We value all who interact with Jubilee Church Solihull in anyway and welcome any feedback.
Phone: 0121 285 6200
Email: info@jubileesolihull.org
We hold and process various categories of personal data for a number of reasons, under the grounds of the Data Protection Act 2018 and the Retained General Data Protection Regulation (UK GDPR).
We collect this data either from you, or from third parties who provide it to us, and hold and process personal data in order to undertake activities such as:
- Deliver the opportunities at Jubilee Church Solihull in line with the purpose and values
- Receiving donations and gifts, and making payments from and to Jubilee Church Solihull
- Contact you regarding events, news and information associated to Jubilee Church Solihull
- Support in the safeguarding of children, young people and vulnerable adults
- Support in the recruitment process
We only hold and process data based on consent, legitimate interest and legal obligation.
Where there is a requirement to hold and process special category or criminal conviction data, prior approval will be sought by the Data Protection Director.
We will normally only process the information you have provided to us directly, or through our communication system ‘Church Suite’.
We collect information and sensitive data about you when you fill in one of our contact forms and when you communicate with us in writing, by email, phone or digital means. This can include (but is not limited to) your full name, address, email address, phone number, bank details and personal sensitive data including (but not limited to) your religious beliefs. For example, when you provide details on a welcome form, make a donation, sign up for an event, register on Church Suite, or otherwise provide your personal details we collect the information you provide.
In addition, we may also obtain information about you from other sources such as:
From website interaction with us
We may collect non-personal data such as IP addresses, details of pages visited and files downloaded. Website usage information is collected using cookies.
Indirectly from 3rd parties
We may collect information from 3rd parties, such as referrals for the The Children’s Storehouse. You may wish to check their privacy policy to find out more information on how they will process your data.
Where you give your permission to other organisations
We may collect information that you make available on, for example, Twitter, Facebook, Linkedin or similar organisations. You may wish to check their privacy policy to find out more information on how they will process your data.
Processing of requests
In general, we do not share your information with other 3rd parties.
We may need to pass on information if required by law or by a regulatory body. For example, a Gift Aid audit by the HMRC, or if asked for details by a law enforcement agency.
We will keep personal information only for as long as we consider it necessary to carry out each activity. We are committed to reviewing data on a regular basis and will delete data that is no longer required or relevant. Any data that is to be deleted will be destroyed.
We have a data retention policy to implement this, and we take account of legal obligations, and accounting and tax considerations as well as considering what would be reasonable for the activity concerned.
For example, we will retain details of donations for 7 years to meet tax and accounting requirements, but we will only hold contact details for those involved in Jubilee Church Solihull activities or have expressed an interest in continuing to receive communications, after that time.
We use a mixture of paper-based, standalone and cloud-based IT systems to process and store data. We take all reasonable steps to ensure that your data is stored and processed securely. We ensure that electronically stored information is password protected, and that hard copies are securely locked away.
Where we utilise a 3rd party to store data, eg. Church Suite, we review the security of such systems to ensure they provide suitable security controls.
Security
We ensure that we have the appropriate technical controls in place to protect any personal data you provide. We ensure that access to personal data is restricted only to those staff members or volunteers whose job roles require such access and that suitable training is provided for these staff members and volunteers.
However, we need to remind you that despite all our efforts you submit data at your own risk.
We may need to collect data about children and young people. Where this is applicable, we will only collect this information when provided by parents or guardians.
We may collect your personal information for the purpose of recording and uploading, or live-streaming services from our church, online, to reach out to those who are unable to attend in person, or who wish to participate in our services remotely.
Such instances include:
- Capturing your image whilst filming the church service
- By taking part in the service this may indicate your religious belief
For these purposes we collect and use personal data using consent. You may withhold your consent by sitting in a film-free area of the church and should notify someone from the ‘Welcome Team’ when visiting.
Please note that, once live-streaming or filming has started, consent cannot be withdrawn and your data will be on the internet.
You may be asked to give consent for your child’s image to be taken and processed by the church in the manner and for the purposes described above. The original images will be stored securely and used in line with our data protection policy.
You have a number of rights under data protection law. These include:
- The right to access your personal data and to obtain certain information about it
- The right to rectify the data if its inaccurate
- In some circumstances, such as when the data is no longer required or if the use of data has no legal justification, the right to have data erased
- In limited circumstances, the right to object to our handling of the data
- In limited circumstances, the right to restrict the handling of your data
For more information about your rights under the General Data Protection Regulation you can visit the website of the Information Commissioner’s Office.
Preferences
You can change your preferences on what you receive from us, or how we contact you, by mail, phone, via Church Suite, or email, at any time.
You can do so by:
Calling us on:
0121 285 6200
Email us on:
Info@jubileesolihull.org
Write to us at:
677a Warwick Road,
Solihull,
B91 3DA
Updating your details
We do appreciate it if you keep your details up to date. You can do so in the same way as updating your preferences (above).
Tell us to stop processing
You have the right to ask us to erase your personal data, to ask us to restrict our processing or to object to our processing of your personal data. You can do so at any time by writing to us (above).
Access to your information
You have the right to request details of the information we hold about you. To receive a copy of the personal information we hold please write to us (above). Depending on the request, we may need to charge an administrative fee.
Privacy Policy June 2023